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Our User Privacy Policy Statement

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Who we are

Suggested text: Our website address is: https://astrochacha.com.

Our privacy policy is targeted at one central goal and that is to keep the information that we ask in our site "astrochacha.com" during registration. This statement is designed to clearly highlight our strong commitment to your privacy. The following discloses our information collection and dissemination practices for our website as

Astrochacha.com's registration form requires users to give specific information (ie: name, date of birth, time and place of birth, e-mail address) and other demographic information (ie: preferred deity). We use this specific information to uniquely identify you as a unique user / member of this site as well as to desist minor's, who, by law, are prohibited from using this site. We also use the contact information from the registration form to send the user promotional material based on the options that the specific choice that the user has opted for. The user's contact information is also used to contact the user when necessary usually by email. That apart, we use access logs to track the usage trend to further improve upon the site for the benefit of the user. We also use cookies to track the user on a per session basis to present the user with content and information relating to his input and choice. We do not sell, trade, or rent the personal information to others. However, we may do so in the future with trustworthy third parties, but you can tell us not to do so - see the choice/opt out section below. Users may also choose not to receive future mailings, see -- the choice/opt-out section below.

Demographic and profile data is also collected at our site. We use this data to tailor the user's experience at our site, showing them content that we think they may be interested in, and displaying the content according to their preferences. This information is also used to help us understand market characteristics and trends. This information may be shared with advertisers on an aggregate basis and will not include any personally identifying information.

Additionally, We use and record our users IP addresses as well as use cookies to help identify the user as a unique member of our site. Furthermore, the user's IP address is used to help identify the user, track their site usage pattern, understand what attracts the user back to the site, which modules are most preferred by the members, and to gather broad demographic information.

Please note, this site contains links to other sites in terms of advertisements, co-branding promotions, alliances etc... Astrochacha.com is not responsible for the privacy practices or the content of such Web sites.

By using this site, you consent to the collection and use of this information by us for the purpose outlined above.

Choice to opt Out of Mailing Lists

Our site provides users the opportunity to opt-out of receiving communications from us and our partners at the point where we request information about the user. This site gives users the option of not sending any promotional mails to them by letting them choose appropriately during registration itself.

Dispute Resolution Statement

At the best of our abilities, we do not foresee a cause or reason for dispute in the above-mentioned privacy policy. Yet, if any dispute does arise the same can be amicably solved between both the parties by discussion and arbitration. At the maximum extent, the user is entitled to stop using our services if our privacy policy is not acceptable to the user. Further for existing users, we will take steps to remove all user related details from our records if so specifically requested by the user. But there after the user will not be able to access or use our services.

Contacting Us at Astrochacha.com

If you have any questions or concerns about this privacy statement, the practices of this site, or your dealings with us at astrochacha.com you can contact our Customer Relations Manager for accurate and precise clarification of your questions.


Refund Policy
At AstroChacha, all payment subscriptions are manually paid by the members with no auto renewal options. Once the payment for services are made and successful payment confirmation is given by the gateway service provider, the premium services are immediately activated by us instantly. In case the user has not logged in to see any premium content after a successful payment, the user may send an email to info@astrochacha.com asking for cancellation and refund of the payment. All such requests received within 2 days of payment confirmation subject to not having logged in after making payment shall be considered on a case to case basis. Requests received after a user has logged in to see the premium content or beyond two days of making payments will not be entertained. We at AstroChacha do not ask or store credit card information of our users and at the moment there is no automatic renewal of membership services. If any deficiency / disruption in service rendered is brought to our notice and confirmed by us, the user will be entitled to extension of premium membership equal to the duration of disruption by the user.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

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