Privacy Policy

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Who we are

We are Astrochacha Vedic Services. Our website address is: https://astrochacha.com.

Our User Privacy Policy Statement

Our privacy policy is targeted at one central goal and that is to keep the information that we ask in our site "astrochacha.com" during registration. This statement is designed to clearly highlight our strong commitment to your privacy. The following discloses our information collection and dissemination practices for our website as above:

Astrochacha.com's registration form requires users to give specific information (ie: name, date of birth, time and place of birth, e-mail address) and other demographic information (ie: preferred deity). We use this specific information to uniquely identify you as a unique user / member of this site as well as to desist minor's, who, by law, are prohibited from using this site. We also use the contact information from the registration form to send the user promotional material based on the options that the specific choice that the user has opted for. The user's contact information is also used to contact the user when necessary usually by email. That apart, we use access logs to track the usage trend to further improve upon the site for the benefit of the user. We also use cookies to track the user on a per session basis to present the user with content and information relating to his input and choice. We do not sell, trade, or rent the personal information to others. However, we may do so in the future with trustworthy third parties, but you can tell us not to do so - see the choice/opt out section below. Users may also choose not to receive future mailings, see -- the choice/opt-out section below.

Demographic and profile data is also collected at our site. We use this data to tailor the user's experience at our site, showing them content that we think they may be interested in, and displaying the content according to their preferences. This information is also used to help us understand market characteristics and trends. This information may be shared with advertisers on an aggregate basis and will not include any personally identifying information.

Additionally, We use and record our users IP addresses as well as use cookies to help identify the user as a unique member of our site. Furthermore, the user's IP address is used to help identify the user, track their site usage pattern, understand what attracts the user back to the site, which modules are most preferred by the members, and to gather broad demographic information.

Please note, this site contains links to other sites in terms of advertisements, co-branding promotions, alliances etc... Astrochacha.com is not responsible for the privacy practices or the content of such Web sites.

By using this site, you consent to the collection and use of this information by us for the purpose outlined above.

Choice to opt Out of Mailing Lists

Our site provides users the opportunity to opt-out of receiving communications from us and our partners at the point where we request information about the user. This site gives users the option of not sending any promotional mails to them by letting them choose appropriately during registration itself.

Dispute Resolution Statement

At the best of our abilities, we do not foresee a cause or reason for dispute in the above-mentioned privacy policy. Yet, if any dispute does arise the same can be amicably solved between both the parties by discussion and arbitration. At the maximum extent, the user is entitled to stop using our services if our privacy policy is not acceptable to the user. Further for existing users, we will take steps to remove all user related details from our records if so specifically requested by the user. But there after the user will not be able to access or use our services.

Contacting Us at Astrochacha.com

If you have any questions or concerns about this privacy statement, the practices of this site, or your dealings with us at astrochacha.com you can contact our Customer Relations Manager for accurate and precise clarification of your questions.

Refund Policy

At AstroChacha, all payment subscriptions are manually paid by the members with no auto renewal options. Once the payment for services are made and successful payment confirmation is given by the gateway service provider, the premium services are immediately activated by us instantly.

In case the user has not logged in to see any premium content after a successful payment, the user may send an email to info@astrochacha.com asking for cancellation and refund of the payment. All such requests received within 2 days of payment confirmation subject to not having logged in after making payment shall be considered on a case to case basis.

Requests received after a user has logged in to see the premium content or beyond two days of making payments will not be entertained.

We at AstroChacha do not ask or store credit card information of our users and at the moment there is no automatic renewal of membership services.

If any deficiency / disruption in service rendered is brought to our notice and confirmed by us, the user will be entitled to extension of premium membership equal to the duration of disruption by the users


Disclaimer and Terms of Use

Acceptable Use Policy The user shall not create a false identity on the Astrochacha.com Site for the purpose of misleading others as to the original identity of the user. The User will not hold Astrochacha.com responsible or liable for deletion or failure to store material, inaccuracy in transmission and receipt of any information from the website and other communications or other information maintained or transmitted. The User shall at all times provide Astrochacha.com Network with accurate information. User shall immediately notify Astrochacha.com Network of any security breach in or unauthorized use of User's account. User shall not interfere in any way with another User's use of, or Astrochacha.com Network's provision of the Astrochacha.com Service. User shall not resell, rent, lease, grant a security interest in, or make commercial use of the Astrochacha.com Service without the express written consent of Astrochacha.com Network. By signing on to Astrochacha.com Service as a free member and/or completing the registration process and selecting the "log in" option, you are indicating your agreement to be bound by these terms of use.
Limited Permission to Copy You are permitted to print or download extracts from these pages for your personal non-commercial use only. Unless otherwise specified, Astrochacha.com Site is for the User's personal and non-commercial use. Any copies of these pages saved to disk or to any other storage medium may only be used for subsequent viewing purposes or to print extracts for personal use only. You may not (whether directly or through the use of any software program) create a database in electronic or structured manual form by regularly or systematically downloading and storing all or any part of the pages from this site. No part of the Site may be reproduced or transmitted to or stored in any other web site, nor may any of its pages or part thereof be disseminated in any electronic or non-electronic form, nor included in any public or private electronic retrieval system or service without prior written permission. Written request and prior permission to republish Astrochacha.com material for distribution must be addressed to Astrochacha.com Network at the following email address – info@astrochacha.com.
Promotional Email Messages Subject to your acceptance during sign-up, Astrochacha.com and/or associated third parties may, from time to time, send e-mail messages to you containing advertisements, promotions, etc. Astrochacha.com Network makes no representation or warranty with respect to the content of any such e-mail messages or any goods or services, which may be obtained, from such third parties, and you agree that neither Astrochacha.com Network nor such third party shall have any liability with respect thereto.
Advertising Material Part of the Site will contain advertising and other material submitted to Astrochacha.com Network by third parties including our sponsors. Advertisers are responsible for ensuring that material submitted for inclusion on the Site complies with applicable International and National law. Astrochacha.com Network will not hold any responsibility for any advertiser's claim, error, omission or inaccuracy in advertising material or anything left unforeseen there to, and reserves the right to omit, suspend or change the position of any advertising material submitted for insertion at any time without assigning any reason whatsoever. Insertion of advertisements on the Astrochacha.com Site will be subject to Astrochacha.com Network's acceptance. Even by permitting sponsored advertising on the site, Astrochacha.com Network makes no warranties or representations of any kind as to the accuracy of the content or suitability of the subject matter of any such advertisement. Astrochacha.com Network specifically disclaims any/every liability for direct, consequential or incidental damages arising from such advertisements or the use of the same.
Registration Certain modules and services of Astrochacha.com Network require the user to be registered at the Astrochacha.com Site. Each registration is for a single individual user only. While registering for the Astrochacha.com Service, you would be required to fill in some details about yourself. User understands and acknowledges that by completing the registration process and by clicking on the "accept" button you are stating that you are eligible for an account; and you are agreeing to become a party to this agreement with Astrochacha.com Network and to be bound by the terms and conditions herein; users under 18 shall not sign up for the Astrochacha.com Service at any time. On successful registration you will be provided with a user name and password to access the Astrochacha.com Service. By registering, you additionally agree The User Name and Password is provided for your personal use. You will not share this with anybody else. You will not provide access to multiple users on a network through a single User Name and Password provided to you. You will not provide access to individuals who are not registered with Astrochacha.com site as users of the site, to any Astrochacha.com Service or any part of Astrochacha.com Site cached in proxy servers. If Astrochacha.com Network reasonably believes that a User Name and Password are being used in any of these ways, Astrochacha.com Network reserve the right to cancel the pending membership and access rights immediately without notice, and block access to all users from that IP address.
Force Majeure Astrochacha.com Network shall have no liability of any sort to you/user for any interruption or delay in access to the Site/Service irrespective of the cause.
Disclaimer of Warranty Astrochacha.com Network makes no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services and related graphics contained on the Astrochacha.com site, for any purpose. Astrochacha.com Network expressly disclaims any warranty for the Astrochacha.com service and any service rendered thereof. The Astrochacha.com service is provided on an "as is" basis, without warranty of any kind, either express or implied, implicit and explicit, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, title or non-infringement. The entire risk as to the performance of, or arising out of the use of the Astrochacha.com service will have to be borne by user. Astrochacha.com Network makes no warranty regarding any goods, information or services purchased or obtained through the use of the Astrochacha.com service. This disclaimer of warranty constitutes an essential part of the agreement. Some jurisdictions do not allow exclusions of an implied warranty, so this disclaimer may not apply to user and user may have other legal rights that vary by jurisdiction. If you are dissatisfied with any portion of Astrochacha.com service, or with any of these terms of use, your sole and exclusive remedy is to discontinue using the Astrochacha.com service and its related web sites.
No Unlawful or Prohibited Use As a condition of your use of the Astrochacha.com Network, you will not use the Astrochacha.com Network for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Astrochacha.com Network in any manner, which could damage, disable, overburden, or impair any Astrochacha.com Network or interfere with any other party's use and enjoyment of any Astrochacha.com Network. You may not attempt to gain unauthorized access to any Astrochacha.com Service, other accounts, computer systems or networks connected to any Astrochacha.com Service, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Astrochacha.com Network.
Member Account, Password, And Security If a particular Astrochacha.com Network Site / Service requires you to sign up as a member and open an account, you must complete the registration process by providing us with current, complete and accurate information as prompted by the applicable registration form. You then will choose a user name and a password. You are entirely responsible for maintaining the confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account. You agree to notify Astrochacha.com Network immediately of any unauthorized use of your account or any other breach of security. Astrochacha.com Network will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. However, you could be held liable for losses incurred by Astrochacha.com Network or another party due to someone else using your account or password. You may not use anyone else's account at any time with or without the permission of the account holder.
Storage Space and Other Limitations The amount of storage space per user is limited for each module of the Astrochacha.com Service, which provides such storage; please visit the applicable FAQ pertaining to that service for more information. Some information may not be processed / stored due to space constraints or other such limitations. You agree that Astrochacha.com Network is not responsible or liable for the deletion or failure to store your messages or such other information.
Limitation of Liability Under no circumstances and under no legal theory, tort, contract, or otherwise, shall Astrochacha.com Network or its licensors or resellers be liable to user or any other person for any indirect, special, incidental, or consequential damages of any character including, without limitation, damages resulting from the use of or the inability to use the Astrochacha.com service, the performance of Astrochacha.com service, or damages for loss of goodwill, business profit, business stoppage, loss of data or business information, computer damage, or damages resulting from unauthorized access to or changes made to user's transmissions or data, or any and all other commercial damages or losses. It is understood that the materials provided are for your personal information only and do not construe to be any specific advice to you. Any action taken by you on the basis of the information contained in this site is your responsibility alone and Astrochacha.com Network will not be liable in any manner for the consequences of such action taken by you. Astrochacha.com Network reserves the right to make modifications and alterations in the material contained at this site without any prior notice to you of such modifications or alterations whatsoever. In no event will Astrochacha.com Network be liable for any damages in excess of what Astrochacha.com Network received from user for the Astrochacha.com service. Some states/countries do not allow the exclusion or limitation of incidental or consequential damages, so this limitation and exclusion may not apply to user. The relationship between you and Astrochacha.com Network shall be governed by the laws of the Republic of India without regard to its conflict of law provisions. You and Astrochacha.com Network agree to submit to the personal and exclusive jurisdiction of the courts located at Chennai, India.
Modification of Terms and Conditions From time to time, the user may find that Astrochacha.com Network has changed, modified or added to the terms and conditions under which the services and content on Astrochacha.com site are offered. Astrochacha.com Network reserves the rights to modify, suspend, cancel or discontinue any or all channels, or services. Astrochacha.com Network reserves the right to modify the Astrochacha.com service as described in the agreement and on Astrochacha.com site, and to change the terms and conditions of the agreement at any time without notice. Astrochacha.com Network will post the new agreement and updated descriptions of the Astrochacha.com service on the Astrochacha.com site and will notify users when the agreement has been changed. The user shall be responsible for regularly reviewing these terms and conditions. Continued use of the Astrochacha.com service after such postings shall be deemed an acceptance by the user to be bound by the terms of the modified agreement. Users not wishing to be bound by the modified agreement or Astrochacha.com service may terminate the Astrochacha.com service pursuant to the termination section below.
Termination / Access Restriction Astrochacha.com Network reserves the right to terminate the user's access to any or all of the communication services or Astrochacha.com site at any time without notice for any reason whatever. Astrochacha.com Network also reserves the right to cancel user's access rights without prior notice and blocking access to that IP address in case of violation of terms and conditions mentioned herein. If Astrochacha.com Network determines that user has failed to comply with any of the terms of the acceptable use policy, Astrochacha.com Network shall when appropriate, (1) initiate criminal prosecution against such user by referring user's spamming and/or other such activities to the appropriate legal authorities, and (2) bring a civil action against such user, who shall be liable to Astrochacha.com Network for any direct, indirect, special, incidental, or consequential damages incurred by Astrochacha.com Network as a result of user's spamming or other prohibited activity.
Subscription / Membership Fee Astrochacha.com Network reserves the right to charge subscription or membership fees in respect of any part, aspect of Astrochacha.com site upon reasonable prior notice. Certain services provided by Astrochacha.com Network are currently provided free of charge to all users of the Astrochacha.com site. Astrochacha.com Network reserves the right to charge usage fees for such services upon providing reasonable prior notice. Astrochacha.com Network also reserves the right to change the amount of fee charged for the paid services that it renders to the members of the Astrochacha.com site upon giving reasonable prior notice.